Staff were welcoming and attentive throughout my stay.

My room had a strong chemical odor, making it uncomfortable. The shower had mold that was never cleaned during my visit. I also faced issues with receiving proper towels despite multiple requests. they always arrived smelling strange and unusable.

Great location right across from the shopping mall with friendly staff and convenient dining options available. The suite I stayed in was spacious and well-maintained, making for a pleasant experience. 🍽️✨

The elevator could be faster and check-out took longer than expected.

The location is a strong point, offering easy access to local attractions and is right across from a popular shopping mall. The air conditioning cools the room rapidly, ensuring a comfortable environment. However, the shower showed signs of wear, and while breakfast had variety, it didn't stand out. Some issues with cleanliness in the bathroom were noticeable, detracting from the overall experience.

Great location but cleanliness needs attention

The location was fantastic, right across from La Isla Mall and close to downtown. However, the cleanliness left much to be desired. the towels had a strange smell despite multiple complaints, and the bathroom conditions were not acceptable. Overall, it's a decent place, but I wish they focused more on hygiene.

Great location near La Isla Mall. Wi-Fi was reliable, but check-in took longer than expected.

Single traveler’s delight!

The hotel staff were super cute and lovely. My room was pristine and the bed was very nice! I couldn’t believe how well I slept. I also couldn’t stop raving about the burger and chips, it was a highlight for sure! Just a tip though, some of the breakfast items were a bit unexpected, like what I thought was mincemeat one morning, but honestly, it was still nice to try something different!

It wasn’t exactly cheap, but considering the quality, it was still acceptable.

It was just a commendable fit for a mini-break over the weekend in Merida with attractive and competitive value for money. The staff were friendly and welcoming, making check-in easy and quick. Try to find a room close to the elevator if you need to make frequent trips.

I recently stayed for 10 nights and absolutely loved the pristine room and the super comfy bed! The burger and chips were a highlight, although the breakfast options might surprise some. I'd stay again!